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All feedback

Bug Video player Received

Suggestion for the Micro Film Section

I think the Micro Film section has good potential, but from a user’s point of view, the current layout could be a little more engaging and v...

Suggestion Other / not sure Received

Micro film

The thumbnails in the Micro Film section are a bit confusing.

Bug Account & sign-in Received

Apps sometimes not functioning

Sometimes, the app doesn’t work even when connected to Wi-Fi or mobile data. It only works after closing and reopening it.

Bug Other / not sure Received

Cast profile photo cropped out.

In the series details, some cast profile photos have their faces cropped out.

User Experience Other / not sure Received

language change & 商城 experience

-tried watching dramas, smooth -tried daily reward, smooth -tried changing app languange, smooth but when i change to chinese, the la...

User Experience Search Received

Hiding subcategory buttons

For the Micro Film section, I would suggest hiding any subcategory buttons that don't have content available yet. From a user's perspecti...

User Experience Subtitles & language Received

Language Switches from eng to chinese on the live host application page

When applying to become a live host, the page is initially in English. However, after clicking “Upload Document,” the language suddenly chan...

User Experience Other / not sure Under Review

Inconsistent formatting on texts

Some of the text and not standardised. Some are CAPs some are not, some are in English, some are in Chinese.